FAQ: DUNGEONS & DOOMKNIGHTS: An 8-bit AdventureQuest for the NES
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is the Dungeons & Doomknights: An 8 bit AdventureQuest game for the NES?

This new Kickstarter project is to fund the new AdventureQuest game that has been created for the NES and emulators. Read more about the Kickstarter here:

https://www.kickstarter.com/projects/artix/dungeons-and-doomknights-an-8-bit-adventurequest-f

This is a project that is being funded by Kickstarter that is close to Artix’s heart. He created this game personally with a group of non-Artix game developers over a period of several months. Artix’s passion for original NES games will now live on!

Last updated: April 03, 2019 13:46

What are the rewards being offered?

For more information about the packages being offered and what rewards are being offered, please refer to the right side of the Kickstarter campaign here:

https://www.kickstarter.com/projects/artix/dungeons-and-doomknights-an-8-bit-adventurequest-f

Last updated: April 03, 2019 14:16

How long will the NES Kickstarter be available?

The NES Kickstarter launched on April 1, 2019 and will be available for 30 days.

Last updated: April 03, 2019 14:16

When will my NES Kickstarter items ship?

The two packages with the physical NES cartridge have an estimated shipping time of December 2019.

Last updated: April 03, 2019 14:16

What if I change my address before my NES Kickstarter items ship?

We will allow address changes up to two weeks before we ship. Do not worry, we will send you reminders through Kickstarter.

Last updated: April 03, 2019 14:16

Can I get the in game items without buying the NES game?

You do have to purchase the physical NES cartridge to receive the in game items. You cannot purchase the in game items or codes separately.

Last updated: April 03, 2019 14:16

I can’t pledge via the Kickstarter, is there any other way to get this game?

The NES cartridges will also be available via HeroMart.com in the future!

Last updated: April 03, 2019 14:16

I don’t have a Nintendo and don’t want to use an emulator, will there be any other way to play the game?

We are currently looking into other options!

Last updated: April 03, 2019 14:16

What is the difference between the gray and gold NES cartridges?

Just the color! The two packages do come with different items and the gold cartridge will have a signed & numbered limited edition certificate and additional goodies!

Last updated: April 03, 2019 14:16

Can I split a pledge with a friend or family member?

We are sorry, only one buyer to a pledge - we definitely don’t want there to be any issues, such as fighting over rewards.

Last updated: April 03, 2019 14:16

I am having a problem with my Kickstarter purchase, how do I get help?

Here is Kickstarter’s support page for troubleshooting a payment issue:

https://help.kickstarter.com/hc/en-us/articles/115005133293

Last updated: April 03, 2019 14:16

What if I change my mind and want a refund for my Kickstarter pledge?

Here is Kickstarter support page for managing your pledge:

https://help.kickstarter.com/hc/en-us/articles/115005133013

Please note, you can only cancel a pledge while the project is live.

Last updated: April 03, 2019 14:16

What if I have more Kickstarter specific questions or issues?

You can visit Kickstarter’s main support page here:

https://help.kickstarter.com/hc/en-us

Last updated: April 03, 2019 14:16

What if I have a specific question or issue with the NES game or any other Artix Games?

Please visit Artix Support Help Center for more information about our games and online store HeroMart.com:

https://support.artix.com/hc/en-us

You can always contact Artix Support directly via their Contact Form at artix.com/contact. Then you can choose the Game/Dept you need help with. The NES game is under ‘Other Games.’

Last updated: April 03, 2019 14:16

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: August 2021

The "No Joke", April 1st Dungeons & DoomKnights update! Our top goal was to get the overworld explorable from the start of the game, through each of the major areas, and to the DoomKnight's flying undead dragon fortress by April 1st.... Behold, the Dungeons & DoomKnight's overworld and underworld maps! Also, um, spoiler alert?

Last Updated At: 04/01/21 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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